{"id":1118,"date":"2026-10-04T20:08:48","date_gmt":"2026-10-04T20:08:48","guid":{"rendered":"https:\/\/puntacaracol.com\/?page_id=1118"},"modified":"2026-10-04T20:09:39","modified_gmt":"2026-10-04T20:09:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/puntacaracol.com\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"<p>\u00daltima actualizaci\u00f3n: octubre de 2026<\/p>\n<p>Esta pol\u00edtica explica qu\u00e9 datos personales recoge Punta Caracol Acqua Lodge a trav\u00e9s de este sitio web, para qu\u00e9 los usamos y qu\u00e9 derechos tienes. Solo recogemos lo necesario para responderte y gestionar tu estad\u00eda.<\/p>\n<h2>Qui\u00e9n es responsable de tus datos<\/h2>\n<p>Punta Caracol Acqua Lodge, Bocas del Toro, Rep\u00fablica de Panam\u00e1. Contacto: puntacaracol@puntacaracol.com \u00b7 +507 6612-1088.<\/p>\n<h2>Qu\u00e9 datos recogemos<\/h2>\n<ul>\n<li>Datos de reserva que ingresas en nuestro motor de reservas: nombre, correo, tel\u00e9fono, fechas, cantidad de hu\u00e9spedes y datos de pago.<\/li>\n<li>Los mensajes que nos env\u00edas por WhatsApp, correo o tel\u00e9fono, y los datos de contacto que incluyan.<\/li>\n<li>Datos de navegaci\u00f3n recogidos mediante cookies y tecnolog\u00edas similares: p\u00e1ginas visitadas, ubicaci\u00f3n aproximada, tipo de dispositivo y navegador.<\/li>\n<li>Registros t\u00e9cnicos de seguridad, como direcciones IP, que guarda nuestro proveedor de alojamiento web para proteger el sitio.<\/li>\n<\/ul>\n<h2>Para qu\u00e9 los usamos<\/h2>\n<ul>\n<li>Para gestionar tu reserva, tu traslado en lancha y tu estad\u00eda.<\/li>\n<li>Para responder tus consultas y pedidos.<\/li>\n<li>Para entender c\u00f3mo se usa el sitio y mejorarlo, con estad\u00edsticas agregadas.<\/li>\n<li>Para mantener el sitio seguro y cumplir obligaciones legales y fiscales.<\/li>\n<\/ul>\n<p>No vendemos tus datos ni los usamos para fines distintos a los descritos aqu\u00ed.<\/p>\n<h2>Servicios con los que trabajamos<\/h2>\n<ul>\n<li>Cloudbeds: motor de reservas y procesamiento de pagos de las reservas hechas en este sitio.<\/li>\n<li>Google Analytics: estad\u00edsticas an\u00f3nimas de visitas, mediante cookies.<\/li>\n<li>Google Maps y Vimeo: el mapa y el video incluidos en nuestras p\u00e1ginas, que pueden usar sus propias cookies al cargarse.<\/li>\n<li>WhatsApp (Meta): cuando eliges escribirnos por WhatsApp.<\/li>\n<li>Hostinger: alojamiento de este sitio web.<\/li>\n<\/ul>\n<p>Estos proveedores tratan los datos seg\u00fan sus propias pol\u00edticas de privacidad y pueden almacenarlos fuera de Panam\u00e1.<\/p>\n<h2>Cookies<\/h2>\n<p>Usamos cookies para recordar tu idioma, que el sitio funcione y medir las visitas. Puedes bloquear o borrar las cookies desde la configuraci\u00f3n de tu navegador; el sitio seguir\u00e1 funcionando, aunque algunas funciones como el mapa o el video podr\u00edan no cargarse.<\/p>\n<h2>Cu\u00e1nto tiempo los guardamos<\/h2>\n<p>Los datos de reserva se guardan el tiempo que exigen las normas contables y fiscales. Los mensajes se guardan mientras sean necesarios para responderte y gestionar tu estad\u00eda. Los datos de anal\u00edtica se guardan de forma agregada.<\/p>\n<h2>Tus derechos<\/h2>\n<p>De acuerdo con la Ley 81 de 2019 de Panam\u00e1 sobre protecci\u00f3n de datos personales, y el RGPD europeo cuando corresponda, puedes pedirnos acceder, corregir, eliminar o transferir tus datos, y oponerte a su uso. Escr\u00edbenos a puntacaracol@puntacaracol.com y te responderemos a la brevedad. Tambi\u00e9n puedes presentar un reclamo ante la Autoridad Nacional de Transparencia y Acceso a la Informaci\u00f3n (ANTAI) de Panam\u00e1.<\/p>\n<h2>Cambios en esta pol\u00edtica<\/h2>\n<p>Podemos actualizar esta pol\u00edtica. La fecha al inicio indica la versi\u00f3n vigente.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: October 2026 This policy explains what personal data Punta Caracol Acqua Lodge collects through this website, why we use it and what rights you have. We only collect what we need to answer you and to manage your stay. Who is responsible for your data Punta Caracol Acqua Lodge, Bocas del Toro, Republic &#8230; <a title=\"Pol\u00edtica de privacidad\" class=\"read-more\" href=\"https:\/\/puntacaracol.com\/es\/privacy-policy\/\" aria-label=\"Leer m\u00e1s sobre Privacy Policy\">Leer m\u00e1s<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1118","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy | Punta Caracol Acqua Lodge<\/title>\n<meta name=\"description\" content=\"How Punta Caracol Acqua Lodge collects, uses and protects your personal data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/puntacaracol.com\/es\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy | Punta Caracol Acqua Lodge\" \/>\n<meta property=\"og:description\" content=\"How Punta Caracol Acqua Lodge collects, uses and protects your personal data.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/puntacaracol.com\/es\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Punta Caracol\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PuntaCaracolBocas\/?locale=es_LA\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-04T20:09:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/puntacaracol.com\/wp-content\/uploads\/2026\/09\/punta-caracol-compartir.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/puntacaracol.com\\\/privacy-policy\\\/\",\"url\":\"https:\\\/\\\/puntacaracol.com\\\/privacy-policy\\\/\",\"name\":\"Privacy Policy | Punta Caracol Acqua Lodge\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/puntacaracol.com\\\/#website\"},\"datePublished\":\"2026-10-04T20:08:48+00:00\",\"dateModified\":\"2026-10-04T20:09:39+00:00\",\"description\":\"How Punta Caracol Acqua Lodge collects, uses and protects your personal data.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/puntacaracol.com\\\/privacy-policy\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/puntacaracol.com\\\/privacy-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/puntacaracol.com\\\/privacy-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/puntacaracol.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacy Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/puntacaracol.com\\\/#website\",\"url\":\"https:\\\/\\\/puntacaracol.com\\\/\",\"name\":\"Punta Caracol\",\"description\":\"A floating hideaway in Bocas del Toro. 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